COLLECTIONS
FREQUENTLY ASKED QUESTIONS
Yes! We offer free premium shipping on all orders, no minimum required.
Our trusted logistics partners make sure your order is safely delivered to your doorstep.
Delivery times vary by location, but you will always receive a tracking number to follow your package
We want you to love your purchase! If you’re not fully satisfied, you can return items within 30 days of delivery.
Simply contact our support team and we’ll guide you through the easy return process.
Our styles are designed to fit true to size. If you are between two sizes, we recommend choosing the larger one for the best comfort.
If you’re unsure, feel free to reach out to us and we’ll be happy to help you find the right fit.
Our support team is available Monday to Saturday to assist you with any questions.
You can reach us at info@velvuxe.com
and we’ll reply within 24 hours.